What is a Destination Services Provider?
🇺🇸 Destination Services Provider: Supporting Companies in Managing Global Mobility to the US
When a company transfers talent to the United States, success depends on more than securing a visa or booking a flight.
✈️ It’s about ensuring the employee, and their family, can settle quickly, focus on their mission, and feel confident in a new environment. That’s the role of a destination services provider.
For more than 17 years, Expat US has partnered with HR and mobility departments worldwide to manage relocations to the United States, delivering operational efficiency, compliance, and an excellent employee experience.
🧩 What Is a Destination Services Provider?
A destination services provider is a professional service provider who supports companies during the international transfer of their staff. They coordinate all steps of the relocation, immigration, home search, logistics, administrative, schooling, and local integration, while ensuring compliance and cost control.
💼 For HR teams, this means:
- ✅ A single partner managing the entire relocation process
- ✅ Centralized communication and reporting
- ✅ Time saved on operational and administrative tasks
- ✅ A consistent experience for every assignee, across all US locations
🔗 At Expat US, we act as an extension of your HR mobility team.
We handle the fieldwork, while you maintain strategic oversight and full visibility.
📍 Why Relocation to the US Requires Dedicated Expertise?
The United States is one of the most regulated destinations for international mobility.
⚖️ Each state has its own housing, tax, and administrative frameworks.
🧾 Immigration processes are intricate, cost of living varies widely, and local adaptation can take time.
That’s why Expat US focuses exclusively on the US market.
📍 We have over 180 consultants based across 150 American cities, providing on-the-ground assistance to each assignee and their family.
Our consultants know the realities of US relocation inside out:
- Housing laws, taxes, and cost structures by state
- Enrollment in US school systems & healthcare registration
- Social Security Numbers, bank accounts, local driver’s licenses
- Cultural integration and day-to-day orientation
Working with a specialized partner helps companies reduce risks, optimize budgets, and provide a relocation experience that attracts and retains top talent.
🎯 The Mission of a Destination Services Provider:
Making Mobility Simple and Predictable for HR
International relocation often involves multiple stakeholders, law firms, movers, landlords, insurers, and schools.
The relocation consultant becomes the central coordinator who aligns everyone around the same timeline and objectives.
Their mission is to:
- Streamline the process by managing all steps through one channel
- Ensure compliance with US laws and company mobility policies
- Deliver transparency on costs, timelines, and service status
- Enhance employee experience through human, personalized support
This dual focus, operational and human, turns relocation into a strategic advantage for the employer.
🛠️ How the Process Works for Corporate Clients?
- HR and assignee briefing
→ We begin with a meeting with your HR mobility team and the transferee.
→ We review company policies, budget, destination, and timing. - Relocation plan and proposal
→ Our consultants build a tailored plan outlining each stage of the move: visa support, temporary housing, home search, schooling, and logistics. - Local consultant assignment
→ Once approved, a dedicated consultant in the destination city becomes the employee’s point of contact. - Coordination and execution
→ We manage every task, property visits, lease negotiations, school registrations, utility setup, everything is ready before arrival. - Reporting and follow-up
→ HR receives real-time updates, dashboards, and cost tracking.
→ Post-arrival, we ensure full integration and provide ongoing support.
✅ This structured process keeps HR informed and the employee focused on their mission, not on logistics.
📋 What Are the Services Provided by a Destination Services Provider?
Expat US covers every dimension of employee relocation to the US:
🛂 Immigration and administration
- Coordination with immigration attorneys
- Visa documentation and tracking
- Social Security, banking, local registrations
🏠 Housing and logistics
- Look & See trip before transfer
- Temporary housing booking & coordination
- Permanent home search, lease negotiation, utility setup
- Move management: shipment, customs, delivery
👨👩👧 Family and lifestyle
- School identification and enrollment
- Health insurance guidance
- Cultural orientation & integration
🧾 Corporate coordination
- Expense management & relocation cost tracking
- Centralized billing & KPI dashboards
- Standard or VIP service levels depending on role/policy
🧩 Each service can be offered à la carte or within a turnkey corporate mobility package.
🧑💼 Why HR Teams Partner with Expat US?
HR and mobility teams choose Expat US for one key reason:
We simplify international transfers while protecting both the company and the employees.
Our added value includes:
- US specialization: 17 years of experience exclusively focused on the American market
- National reach: consultants present in all major and mid-size cities — many are former expats themselves
- Multilingual team: English and French support for assignees and HR
- Digital reporting: dashboards and cost transparency tools
- Human approach: one dedicated local expert per employee
- Recognized quality:
- Member of EURA
- Ecovadis Silver
- Bienvenue Relocation Network
- ERC
The result? Faster onboarding, happier employees, and relocations delivered without disruption or hidden costs.
❤️ The Human Factor Behind Every Successful Relocation
When employees move abroad, their professional success depends on personal stability.
An international relocation consultant ensures the employee and their family can adapt smoothly, reducing stress and accelerating productivity.
🎯 For HR, that means fewer administrative headaches and a higher ROI for each assignment.
At Expat US, we believe human guidance and precision planning go hand in hand.
We make every relocation feel:
✔️ Supported
✔️ Predictable
✔️ Perfectly aligned with corporate goals
🧭 In Summary
Partnering with a Destination Services Provider is not an extra, it’s an operational necessity for companies managing global mobility.
Expat US helps HR teams:
- ✅ Guarantee legal and administrative compliance
- ✅ Maintain full visibility on relocation timelines and costs
- ✅ Offer a premium, consistent experience to every employee moving to the US
📞 Ready to Simplify Your US Relocations?
If your organization is transferring staff to the United States, our destination services consultants are ready to take over the operational load, so your team can focus on strategy, not logistics.
👉 Contact Expat US today to discuss your upcoming US relocations and discover how our experts can support your global mobility program.
